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Garage Door Opener FAQs

Garage Door Opener Questions

Overhead Door products are only sold through authorized Red Ribbon Distributors. Use our distributor locator to find a representative near you.
  • Screw Drive — powerful, fast and quiet. Maximum power for heavy doors.
  • Belt Drive — quiet and smooth performance. Ideal for garages adjacent to living areas.
  • Chain Drive — rugged and reliable. Suitable for most garage doors.
Openers manufactured after 1980: an Overhead Door® Master Remote can be purchased from your local Overhead Door Distributor.
Openers manufactured prior to 1980: we no longer carry remotes and your system must be upgraded with a new receiver kit.​​
To program the HomeLink® transceiver, some vehicles may require the ignition to be turned on or the vehicle to be running. For additional garage door opener help, view the HomeLink® programming instructions. ​​
Overhead Door integrates different technology into its openers and wall consoles. The technologies are known as Series I, Series II and Series III. Series II is backwards compatible to Series I. Series III is not backwards compatible without additional purchased parts. Contact your Overhead Door Distributor for further details. If the date code of your opener is 041217 or higher, you can use a Series II wall console with your opener. If not, you must use a Series I wall console for your opener. ​​​​​​​​​​​​​​​​